Archive for category confidence

More on Balance

Today’s entry is a guest blog from my friend and colleague Julie Seibert of Healing through Organization. She helps people with the mental blocks that can keep us from organizing our world. She had this to say about my blog post on Creating Balance:

I take a holistic approach with organizing and suggest people start with their mind. This means living in the present and not spending time in fear and anxiety. I consider this an important step in getting inside and outside organized. These questions by Geneen Roth are written on a whiteboard in my office. When making a decision I reflect on these questions.

1. Does it lead me toward a fuller life or confine me?
2. Does it bring me closer to my heart or take me further away?
3. Does it open me or close me?
4. Does it allow me to trust myself further or does it make me frightened of myself?
5. Does it enlarge my life or does it make my life smaller?

Take some time to reflect who and what is important in your life. Who nourishes you? Spend time with the people who uplift you. Invited to events you don’t want to go to? Don’t. It is your choice.

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The Education of a Coach

I am thrilled to announce that I am now officially a graduate of an accredited coach training program! This is a big milestone in my coaching career, and it opens the doors for more learning and credentialing. I recognize that coach training is not well defined in the general public, so this blog post discusses training options and describes my own coach education.

Currently, coaching is not a regulated field the way social work, therapy, and counseling are (requiring training and degrees, certification, and even licensure). Anyone can call themselves a coach, and many do so, even if coaching isn’t quite the right term for what they do. There is no required training to be a coach. The International Coach Federation is a voluntary organization that has established core principles for training, as well as a code of ethics and credentialing levels for coaches.

For anyone interested in becoming a coach, go to the ICF Web site and look for Accredited Coach Training Programs (ACTPs). To be accredited by the ICF, a coach training program must have a minimum of 125 hours of coach-specific training on all the ICF Core Competencies and the ICF Code of Ethics, a minimum of six observed coaching sessions with an experienced coach, and a comprehensive final exam. A tip for clients seeking coaching: look for a coach who has completed some sort of training, preferably an ACTP.

My ACTP was offered through Erickson College, The Art and Science of Coaching. When I completed modules 1-4, I earned the title of Certified Professional Coach. I have just completed module 5, and I am now considered a graduate of an ACTP and have the title Erickson Certified Professional Coach. I also maintain professional membership in the ICF, which means (among other things) that I abide by their Code of Ethics.

Once a coach has completed an ACTP, he or she becomes eligible for credentialing through the ICF. There are currently three levels of credentials available to coaches: Associate Certified Coach (ACC), Professional Certified Coach (PCC), and Master Certified Coach (MCC).

For the ACC credential, the coach must graduate from the ACTP, have a minimum of 100 coaching hours and at least 8 clients, get letters of reference, and more. For PCC, the applicant must have graduated from an ACTP, have 750 coaching hours and at least 25 clients, and more. For MCC, the highest level, the coach has 2,500 coaching hours, at least 35 clients, and more. I will be applying for my ACC credential within the next six months.

There are also accredited continuing coach education units, which help coaches grow in their skills (and are required for higher levels of credentialing). I have taken a course in Coaching Team Thinking and Innovation (from Erickson) as well as Energy Leadership Training (from iPEC; more on that in a later blog post). An early commitment I made to my career was to have regular continuing education so that I can grow as a coach and serve my clients with more tools.

Questions about coach training? Leave a comment or email me!

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Should You Hire a Life Coach?

I am absolutely tickled pink about an article a former client wrote. Some time ago, I donated three coaching sessions as the door prize at a Toastmasters conference. I very much enjoyed working with the recipient. She let me know that she just wrote an article about hiring and working with a life coach.

So here it is: Life Coach: Should You Hire One?

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The Three D’s: Delete

There is a task management mantra that many people swear by (including me, and some of my clients). If you are feeling overwhelmed, start implementing the three D’s: delete, defer, and delegate. Write it across the top of your week or month in your planner or calendar, so you are reminded of it as you review your tasks.

I’ve used and recommended this technique for while, and it seems fairly simple, but there can be surprising depth in this simple process, so I have decided to explore it in a short series of blog posts. Let’s jump right in, shall we?

The first D: delete. This is fairly obvious–get rid of those things on your calendar or to-do list that you can really do without. Sometimes it can be surprisingly difficult to make this cut. We find it much easier to defer until later, or delegate to someone else. We tend to overcommit, we like to be involved, we want to say “yes” to everything. Suddenly, our calendar can fill up with the usual assortment of appointments, get-togethers, parties, meals, and all kinds of other events. If we do a lot of business networking or are self-employed, the list of appointments and tasks gets even longer. Suddenly the days are chopped up with a lot of busy-work, and not enough real meat to the day. Ever feel like you were running around a lot, but not really accomplishing anything? I know that feeling well. It leads to burnout, where you then end up doing nothing at all just to recuperate.

“But wait,” you might be protesting, “if I put a task on my calendar or in a list, then clearly I need to do it, I must do it, and therefore I can’t possibly delete it.” How can you approach your task list with an eye for removing some items?

You can, of course, begin by asking yourself question like, “Is it truly necessary? Does it have a big/immediate payoff? What’s in it for me?” Those can help you do a preliminary cull (or figure out what to defer or delegate).

It’s more enlightening to ask yourself something like “If I say NO to this task, what does that open up for me?” and “What do I want more of in my life? What am I willing to trade off to get it?” These kind of questions work particularly well if you look at standing commitments–things you do every week or month, or even just once or twice a year.

For example, I used to volunteer regularly at my local classical music station, every time they had a call-in fundraiser. At the time, I listened to the station a lot while I was working, and I like giving my time to help out, even when it took a significant portion of my workday. After a few years, I realized I was only agreeing to volunteer because I felt bad saying “no”–even though I no longer listened to the station! I was able to decline the next request to volunteer and reclaim a bit of my schedule.

It is difficult to say “no.” However, if you have thought through your needs and desires and can say “no” from a place of wholeness and love, you will open up new possibilities for your personal growth and joy. You will allow yourself to be your best because you can choose and commit to things with intention and mindfulness.

How do you cut items from your list or planner?

Authentic voice

Since I launched my Archer Coaching blog, set up a Facebook fan page for my business, and even joined Twitter, I found myself struggling to find my authentic voice and express it. I began by doing what a lot (an awful lot) of life coaches do on social media: post thought-provoking quotations or deep questions. And you could hear the crickets chirping… Not much of a response. Usually no response at all.

One day as I struggled to create an appropriate “life-coachy” kind of Twitter update, I realized something: I was boring! I was bored by my own postings, and I can’t imagine that anyone else would get much from them. My own voice was not shining through. I thought, “I am way more interesting than it appears based on these lame status updates!”

So I have rethought my approach. I will continue to have appropriate blog postings and Facebook business page updates–not too many of them. But I will bring my real voice here. After all, who I am is more important, in the long run, than what I have to say. As I know from my personal Facebook page, being my real self is much more fun (and gets a better response) than trying to maintain a stiff facade.

So, dear readers, you might notice my odd sense of humor come through more in these postings. Not to mention my love of 50-cent words, fierce defense of grammar, occasionally snarky comment, my willingness to laugh a lot and love fiercely, and my appreciation for a really bad joke. I will try to keep the swearing to a minimum (sometimes my authentic voice can out-curse a sailor or a pirate).

In the interest of generating comments, please share how you find or use your authentic voice in your life or business.

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>Speaking Skills: Afterward

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Key 6: Afterward

Whew! You’ve done it! You planned, practiced, and performed. Now you’re finished with the presentation! Well, not so fast. A final key to better presentations comes after you have done the hard part. Some careful attention at this stage can help you hone your skills!

  • Graciously accept compliments and questions. People will want to talk to you afterward. Many will compliment you. A polite “Thank you so much!” is an appropriate response. No need to apologize if anything went wrong–it just draws attention to it. Be gracious in accepting compliments. Answer any questions thoughtfully and honestly. If your speech was brief, many people will want to know more! If it was very good (and of course it was!), they may want you to give it again and invite you to speak elsewhere. If you make presentations to promote your business, be prepared with follow-up material.
  • Ask for feedback, and learn from it. This is critically important. Be willing to learn from comments given by your audience. Sometimes they will be nice suggestions, sometimes people are rude. In any case, be gracious accepting suggestions. Write them down if you need to. Remember them as you move forward and hone your skills. If possibly, commission someone to evaluate you and give you tips for improvement. An evaluator can tell you if you were hard to hear, talked too fast, made appropriate eye contact, dealt with unexpected issues well, and connected with the audience.
  • Mine your content for blog entries, articles, podcasts, and more. If you have developed a presentation, why stop there? Build your professional presence by turning that speech into a series of blog entries (like this series), articles for publication, podcasts, and so on. You might choose to expand your presentation and offer it as a paid workshop, tele-class, or a conference presentation. If you get a lot of related material, turn your content into a book, e-book, learning CD or MP3, and so on.
  • Investigate Toastmasters. Almost everything I’ve learned about public speaking has come from Toastmasters International. If you want a positive, supportive learning environment, look for a local club by typing in your ZIP code at the TI web site. You will learn by doing, with helpful comments along the way.

>Speaking Skills: Performance, cont’d.

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Key 5: Performance, continued

It’s the big day! You have adjusted your mindset, planned, rehearsed, and employed some anti-anxiety techniques. You have been introduced to your audience. The moment is here: You stand up to give your presentation! Here are some more keys to performance that can help you get your message across while appearing professional.

  • Eye contact. A major part of any communication is connection with your listener/audience. Eye contact is key for creating and maintaining it. With a large crowd, you cannot make eye contact with every single person, but be sure to look to different points in the room, and make eye contact wherever possible with people in your line of sight. Make sure the contact is significant–a second or two–before moving on. Quickly cruising the eyes in the room is known as a “drive-by” and does not help you look connected. A terrific tip for commanding attention right from the beginning is to pause before speaking, take a few moments to make eye contact with your audience, then begin with your presentation.
  • Pace yourself. One of the easy things to do when you’re nervous is talk too fast. (I am terribly guilty of this.) People must be able to hear you and process what you are saying. A lot of rehearsal will help you learn to pace yourself well. Remember: Slow down, and take pauses. A great way to do this is to have a water bottle handy. If you force yourself to take sips from it at regular intervals, you will create pauses. In addition, you will be wetting your mouth, which hides one of the signs of nervousness (dry mouth, which can result in a lot of lip smacking noises).
  • Watch your volume. You should be loud enough to be heard clearly, even in the back, and to command attention. If people are straining to hear you, your message gets lost. Pay attention to people in your audience–do they look confused? Are any of them holding an ear and turning it toward you? That’s your signal to speak up. Make sure you maintain your volume–I’ve seen plenty of people reminded to speak up, and they do so for a sentence or two, but then fade back down to normal volume. Also, be sure to enunciate clearly. Some speakers have fine volume, but it’s difficult to pick out their words because they seem to all run together.
  • It’s good to have a support person in the audience if at all possible. If you corral someone into being your signal person, he or she can let you know how you are doing on time (say, signaling when 10 minutes have gone by, or if 5 minutes are left), if you are speaking too fast, if you are not loud enough, and any other roster of issues that you can address on the fly. This person can also hand out any materials for distribution (so you don’t have to do it), and help with some visual aids, if appropriate. Never underestimate the power of someone who is looking out for you.
  • Deal with messing up. You lose your place, stumble over your words, forget what you were saying, the projector doesn’t work, you trip and fall, or the mic goes dead (or all of the above). It’s okay–it happens! Take a deep breath, take a sip of water if you need to, and jump back in as best you can. The important thing is not to panic. Just keep going–there is no need to stop and apologize. It just draws attention to your goofup. Believe me, no one will rub it in if you mess up here and there. It’s more important that you recover from it and keep going. How you handle a goofup is far more important than the fact that the goofup happened in the first place.
  • Be ready to improvise when technical glitches happen–and they will eventually happen. PowerPoint suddenly won’t work, projectors aren’t available, your printer died, the microphone is dead. Can you give your speech without PowerPoint? You should be able to–after all, slides should illustrate or highlight your point, not be your point. If your script is in your slides, then it isn’t much of a presentation because you’ll just be reading your slides to the audience (and they can already read). Handouts not prepared? Then make sure you tell your audience to get out pen and paper and make your organization of the topic very clear so they can essentially create their own take-homes.

>Speaking Skills: Performance

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Key 5: Performance

It’s the big day! You have adjusted your mindset, planned, rehearsed, and employed some anti-anxiety techniques. You have been introduced to your audience. The moment is here: You stand up to give your presentation! Here are some keys to performance that can help you get your message across while appearing very professional.

  • Dress comfortably, professionally, and appropriately. You don’t want to be wearing clothes or shoes that are too tight, too loose, or sloppy looking. Nothing itchy either! If you concentrate very hard on your content and delivery, you can lose track of what your body is doing–which means, it’s easy to distractedly scratch where it itches, adjust your clothes nervously (like constantly pushing up your sleeves or adjusting your bra strap), or allow any manner of nervous tics to shine through. This kind of thing betrays your nerves.
  • It appears in the last post on anti-anxiety, and it bears repeating here: Take deep, slow breaths before speaking. Inhale through your nose, hold for a second or two, and exhale through your mouth. This will help you be mindful and present in your body, which can then cut down on unconscious fidgeting, swaying, and other giveaways of your nerves. Use a deep breath now and then in your presentation to create a pause and recenter yourself.
  • Stand in neutral position, which is feet shoulder width apart, hands down at your sides comfortably. Nervous movement includes hand-wringing and swaying back and forth, and you can counteract this by intentionally being in neutral position. Your gestures and body language will be deliberate, and your movement will be purposeful from this position. Random, nervous moment detracts from your speech by distracting your listeners. Deliberate, thought-out movement enhances your message and drives it home.
  • Don’t get trapped behind a podium if you have one. A podium can hide a bunch of nervousness, but it’s very easy to put your notes down, grip the sides of the podium, and not move an inch! This doesn’t make for a dynamic speech. Instead, put your notes (if you’re using them) on the podium, and then break out from behind it to move deliberately across your speech area. You can connect with the audience much better when you can move to them. Be careful that you don’t block any visual aids you might have (slides, flip charts, white board, etc.) as you move around.
  • If you have a very large room, and there is a microphone on the podium, you may be stuck there so you can be heard (first, ask if a lapel mic is available). If you must stay behind a podium, make your gestures large, so they can be seen. Add a lot of enthusiasm in your voice and face, so it can “read” to the whole room. And be sure to make lots of eye contact from the podium (remember to look up and connect with your audience).

Next: More performance techniques!