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Are You Coachable?

In honor of International Coaching Week, February 6 through 12, I am posting a series of short articles about coaching.

Day 5: Are You Coachable?

One of the first things I learned in my coach training is to work with the willing. Not everyone wants or is ready for coaching. Those who want coaching might not be very coachable. The people who get the most out of coaching have a certain set of characteristics. If you’re interested in coaching, ask yourself the following questions to find out if you would truly benefit (coachable people will answer “yes” to most or all).

Do you have a compelling vision and a clear goal?

Do you know what you want? If you aren’t sure what you want, it is difficult (or impossible) to create it. There’s only so far you can go before you’ll get stuck. If you have a vague idea, spend some time crafting your vision of how you want things to be. When you have a clearer picture, you will be ready for coaching. If all you can think is “I just want it to be different than it is now!” or “I don’t want this!” then definitely spend some time imagining what “different” might look like and how you do want things to be! Coachable people have a specific, positive goal or vision in mind, from a short-term project to a big picture.

Are you future-oriented?

Coachable people are ready to move forward. They may learn from the past and take lessons from the present, but they do not allow themselves to wallow in the existing story. They aren’t so much trying to figure out why things went wrong or how they got here as they are trying to build a new future.

Are you open to change and growth–quite possibly beyond your comfort zone?

Coaching is about creating change. Getting what you want and crafting the life you envision requires change, sometimes quite a lot of it. Change leads to growth; growth leads to transformation. Change can be scary. You must be open to it to benefit from coaching. If you aren’t truly interested in change, then coaching isn’t for you.

Are you open to honest feedback?

Can you learn and grow from feedback? In the process of coaching, you’ll get honest feedback, sometimes from the coach, sometimes from other people, and often from yourself as you plunge the depths of your own knowledge and wisdom. Criticism stings (and we can be very hard on ourselves), but constructive feedback can shape your path in a positive way. Can you handle feedback, accept it, and move forward in wisdom?

Are you ready to work?

Coaching can open doors, create opportunities, and help you chart your path. No one can walk that path but you, and it requires taking action. The work may be spiritual, mental, emotional, physical, or all of these things. If you are passive and expect change to come to you, then you won’t get much out of coaching. If you expect that the mere fact that you are being coached will change everything, you will be disappointed. If you don’t put in the effort, you won’t see the reward. You should be ready for change, and you should be ready to make it happen.

Are you focused on something within your control?

A key to coaching is to be sure that you are focused on something within your control to do something about. You cannot change things like time, the laws of physics, and other people. People waste a lot of energy trying to change or influence things they can’t control (for instance, how someone else treats them). If you focus on yourself and your own thoughts, feelings, and actions, you will be able to make real change in a significant way. Through coaching and vision work, you can then imagine and notice how your individual changes might have ripple effects in those around you and the world at large.

Are you ready to invest time, energy, and money in coaching to get results?

Creating the future you want takes effort and work. It also takes time, thought, energy, and, yes, money. Coaching can be a valuable tool to help you get what you want, but it will only work if you feel your goals are worth the investment. Studies are showing that the return on investment for coaching (in business) is three to seven times the dollar amount spent. Instead of looking at coaching as an added cost burden or luxury expense (as many do), look at your goals and your life and ask this: “Am I worth it?” Coaching is an investment in yourself.

You may not be a good candidate for coaching if one or more of the following is true for you.

  • You’re looking for a quick fix or easy answers
  • You just want to complain or get validation for what you’re already doing (even if you’re taking no action at all)
  • You tend to avoid taking responsibility (“It’s not my fault!”), pointing a finger of blame at other people and things
  • You don’t really want to change
  • You’re focused on things that aren’t within your control (other people’s behavior and actions)

If you’re willing to let go of these things, you might be ready for coaching.

Tomorrow: Laura’s Path to Coaching and Her Approach

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How Do People Use Coaching?

In honor of International Coaching Week, February 6 through 12, I am posting a series of short articles about coaching.

Day 4: How Do People Use Coaching?

People can seek coaching for support in nearly every aspect of their lives. A general “life coach” or “business coach” may help a client focus on many or all aspects life or business. In a sports metaphor, a head coach, someone who oversees all aspects of the game and team, is like a life coach.

Many coaches have a specialty, or niche, and focus on helping certain kinds of people (e.g., executives, entrepreneurs, speakers, direct sellers) or address certain aspects of life (e.g., relationships, life balance, communication). A specialist coach still connects to the whole client and doesn’t work totally in isolation on one particular area. In a sports metaphor again, a specialist coach might be someone who works with basketball players only on their free throws, or a putting coach for golfers.

Clients may come to coaches with the desire to create change in one or more of the following focus areas (and many others!):

  • Career advancement
  • Career change and job seeking
  • Life balance
  • Management and executive skills
  • Starting or growing a business (including marketing)
  • Time management/productivity
  • ADD support
  • Improve communication (including presentation and professional speaking)
  • Organization
  • Relationships (including parenting)
  • Self-esteem and self-confidence
  • Handling a specific issue
  • Problem solving
  • Financial planning
  • Spiritual growth
  • Health and wellness

I’ve you’re consider hiring a coach, but are not sure what to use a coach for, ask yourself these questions: What one aspect of my life could benefit from some coaching? What one area of my life, if I improved it, would improve all the other areas?

A lot of people think that coaching only comes into play for big-picture life or career issues. Did you know that coaching can also be supportive of a single particular project or a short-term goal?

Just about anything you can imagine that has a timeline for completion can benefit from some coaching attention!

  • Writing a book
  • Creating a business plan
  • Developing a workshop or speech
  • Training plan for a triathlon
  • Losing a set amount of weight
  • Starting a club or community group
  • Planning a wedding or other large event
  • Completing college or graduate school
  • Job search
  • Work projects, such as creation of an action team or development of a program
  • Earning tenure at a university
  • Increasing sales in a single quarter
  • Marketing planning and implementation

Imagine what might be possible if you had focused support and energy around a single project. What could you achieve?

Tomorrow: Are You Coachable?

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What Does a Coach Do?

In honor of International Coaching Week, February 6 through 12, I am posting a series of short articles about coaching.

Day 2: What Does a Coach Do?

How does a coach go about supporting clients in creating what they want? There are many techniques, approaches, tools, and exercises available for coaches. Today I’m going to discuss in broad terms how a coach might go about helping a client achieve his or her goals.

A relationship between coach and client, first and foremost, is focused on the client. A person comes to a coach with a goal in mind–something to achieve, create, or change. The coach honors that goal and helps the client keep it in mind as they drill down to specific action steps together. The coach holds an objective viewpoint (as objective as possible, this is often called “coach position”) to help the client see a bigger picture and rise above distractions. The coach holds the client accountable for his or her commitments.

In a coaching relationship (lasting anywhere from a few sessions to more long-term work), the coach is responsible for the following:

  • Asking powerful questions that elicit the client’s inner resourcefulness
  • Keeping the client focused on the big, overall goals
  • Providing a safe, creative space where the client’s creativity can come forth
  • Respecting and honoring clients’ views of the world—they are the experts in their lives
  • Helping clients see the bigger, broader connections of their choices, changes, and growth
  • Encouraging the client to dream
  • Maintaining a clean “coach position” and not offering opinions, judgment, analysis, or advice
  • Communicating clearly and directly
  • Holding clients accountable as they request

A single coaching session is essentially a powerful conversation. Whether it is held over the phone or in person (or virtually), a coaching session creates a space and time in which the client can be focused on his or her goals, creativity can flow, and new options are explored. Thinking and beliefs can be examined, changed, and boosted. A coaching session can be a welcome “oasis” for a client, who may be so busy with day-to-day tasks and activities that an hour to focus on the future and desired goals helps him or her create true momentum for change and transformation.

In a coaching session, the coach might do any or all of the following:

  • Step into coach position, and listen powerfully to questions asked
  • Match the client’s energy, body language, vocal tone
  • Check in to see how things went with the client’s action items from the previous session
  • Ask what the goal for the session is and be sure it is clearly stated and measurable
  • Inquire about how achieving that goal will help things change for the client, asking whether it is compatible with the overall goal and life values of the client (connecting to big picture).
  • Invite the client to brainstorm on how he or she might go about making that change or reaching that goal
  • Offer exercises, tools, and techniques that could help a client get “unstuck” or tap into deeper resources (it is the client’s choice whether to make use of these tools)
  • Keep the client focused on him- or herself and on the future
  • Help the client choose among potential action items to develop a plan to implement
  • Ask how the client will remain committed to the action plan and how he or she wants the coach to follow up

A trained and experienced coach has many other tools to offer clients in a session or across a working relationship. The description here is very broad!

Tomorrow: The Education of a Coach

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What Is Coaching?

In honor of International Coaching Week, February 6 through 12, I am posting a series of short articles about coaching.

Day 1: What Is Coaching?
A lot of people aren’t really sure what coaching is (and isn’t). Coaching is a relatively new (and still developing) field, and as such, a clear definition is sometimes elusive. Some seem to think that people come to a coach with their problems and then are told what to do, much as a mentor relationship works. Others tend to think of a coach as a sort of therapist.

For the clearest, simplest definition of coaching I’ve found, I quote the International Coach Federation: “Coaching is partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential.”

Coaching is focused on working with clients to help them create what they want–a compelling vision, an action plan, commitment, and achievement! A coach honors the client as the expert in his or her own life and elicits creativity and resourcefulness, without offering a set path of “what to do.”

As a coach, I support my clients by listening, questioning, observing, eliciting solutions, and holding them accountable to action steps. I do not offer advice but help a client find her or her own path to sustainable change. I step into clients’ perspectives and help them move forward to achieve their goals and transform their lives, while also reminding them to look at the big picture, beyond the immediate effects of their choices and actions. I have a variety of tools and exercises that can help clients tap their potential and move forward toward achieving their dreams.

I am frequently asked about the difference between coaching and therapy or counseling. A lot of people think that coaching is very similar to therapy or counseling, and many counselors and therapists are adding coaching skills to support their clients. There is a primary difference, though, and here it is: Coaching always looks forward, to the future, to getting what the client wants. Therapy and counseling frequently look backward, to what went wrong in the past, to analysis.

As a coach, I believe my clients are whole, absolutely all right, and already have all the resources they need to succeed. My job is to help them unlock their genius. It’s not about “fixing” problems, or blaming and shaming, it’s about moving forward to create a powerful future. A client in crisis (say, with a serious mental health issue such as bipolar disorder) may not benefit from coaching if it is applied to the issue. I am the first to say that I cannot help someone in crisis, and I do refer them to other professionals, as appropriate. However, someone with a mental health issue may still benefit from coaching if it is applied to other areas of his or her life.

Counseling and therapy tend to look more at what is not whole, what might be broken, or what is in crisis (I admit these are very broad generalizations). Coaching is a powerful method for getting what you want, but it is no replacement for therapy or counseling when these are needed.

Tomorrow: What Does a Coach Do?

For more about coaching, see the ICF.

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Creating Balance

(Originally published at FemCentral, which is a terrific site you should bookmark and return to often!)

Life balance has become a sort of holy grail in modern times. It’s hard to recognize it when we experience it, but we all know when we’re out of balance. Feeling overwhelmed, extra-stressed, drained, demoralized, and burned out are just some of the feelings that indicate a dramatic unbalance. So what is life balance, and how can we get some?

To start with, life balance is not time management. Life balance is not about fitting everything in, or saying “yes” to everything, or even allotting equal time to different parts of your life (work/family being an obvious example). It’s about knowing when to say “yes” and when to say “no.” This includes taking stock of the things that are important to you and making sure they are priorities in your life. Time and task management do not equal life balance, but they can be tools for helping you maintain it.

Whenever an opportunity comes up–a request to do something, volunteer opportunities, classes, work opportunities, anything at all–you have a choice of saying “yes” or “no.” Many people want to please or help others, like the feeling of being asked, want to feel accomplished or rewarded, or sometimes just feel obligated, so they almost automatically say “yes” to everything. It can be wonderful to experience growth and accomplishment from your commitments. But if you say “yes” to everything, you will very quickly find yourself overwhelmed, which can push you into crisis mode.

Some mindfulness and some intentionality when making commitments or accepting responsibilities offers a lot of clarity. Ask yourself the following questions when any kind of opportunity comes your way:

1. If I say “yes” to this, what else am I saying “yes” to? What am I saying “no” to?
2. If I say “no” to this, what am I saying “yes” to? What else am I saying “no” to?

It can be difficult to remember these yes/no options as things come up, so try asking yourself these questions about something that is already on your plate. You may find that there are more benefits than you thought to something you’ve agreed to; conversely, there may be higher costs associated with a task or responsibility. Don’t be afraid to let go of a responsibility or commitment that is no longer serving you.

I have found that when asking myself these yes/no questions before making a commitment, my values really start to show up. The things that are truly important to me make themselves known, and I can make a much more informed decision. It’s far more profound than just listing pros and cons. If I can see clearly what saying “yes” or “no” does for me on a personal level, then I can either accept joyfully or turn away from it with a sense of peace and wholeness.

Another key concept in life balance is prioritizing the things that are important to you. Steven Covey talks about this in his book First Things First: you don’t just prioritize the schedule, you schedule the priorities. Think about your life and the things that are important to you. If you want to be sure to be there in your roles as wife, mother, friend, healthy person, and spiritual seeker (to name a few of the many roles available to us), then you need to make sure your calendar reflects those commitments. If you believe that family is the most important thing, but your schedule is filled with extra work assignments, lots of networking, and business travel, you will feel the stress and disconnect of not sharing yourself with your family. A calendar review (weekly, monthly, however frequently you like) with your various roles and values in mind can really serve you in creating space in your life for all the things that are important. You can raise your awareness about your wants and needs and make sure that you have committed time to experience them in your life.

As you move forward with these techniques and some mindful intentionality in applying them in your life, you will experience several shifts. Shifts in your thinking will lead to new feelings, which create new actions and new results. You may find that your relationships grow and deepen when you make them a priority. You might stop feeling guilty when you say “no.” And you may end up with far more meaningful opportunities coming your way because you can wisely discern the ones that are right for you.

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The Education of a Coach

I am thrilled to announce that I am now officially a graduate of an accredited coach training program! This is a big milestone in my coaching career, and it opens the doors for more learning and credentialing. I recognize that coach training is not well defined in the general public, so this blog post discusses training options and describes my own coach education.

Currently, coaching is not a regulated field the way social work, therapy, and counseling are (requiring training and degrees, certification, and even licensure). Anyone can call themselves a coach, and many do so, even if coaching isn’t quite the right term for what they do. There is no required training to be a coach. The International Coach Federation is a voluntary organization that has established core principles for training, as well as a code of ethics and credentialing levels for coaches.

For anyone interested in becoming a coach, go to the ICF Web site and look for Accredited Coach Training Programs (ACTPs). To be accredited by the ICF, a coach training program must have a minimum of 125 hours of coach-specific training on all the ICF Core Competencies and the ICF Code of Ethics, a minimum of six observed coaching sessions with an experienced coach, and a comprehensive final exam. A tip for clients seeking coaching: look for a coach who has completed some sort of training, preferably an ACTP.

My ACTP was offered through Erickson College, The Art and Science of Coaching. When I completed modules 1-4, I earned the title of Certified Professional Coach. I have just completed module 5, and I am now considered a graduate of an ACTP and have the title Erickson Certified Professional Coach. I also maintain professional membership in the ICF, which means (among other things) that I abide by their Code of Ethics.

Once a coach has completed an ACTP, he or she becomes eligible for credentialing through the ICF. There are currently three levels of credentials available to coaches: Associate Certified Coach (ACC), Professional Certified Coach (PCC), and Master Certified Coach (MCC).

For the ACC credential, the coach must graduate from the ACTP, have a minimum of 100 coaching hours and at least 8 clients, get letters of reference, and more. For PCC, the applicant must have graduated from an ACTP, have 750 coaching hours and at least 25 clients, and more. For MCC, the highest level, the coach has 2,500 coaching hours, at least 35 clients, and more. I will be applying for my ACC credential within the next six months.

There are also accredited continuing coach education units, which help coaches grow in their skills (and are required for higher levels of credentialing). I have taken a course in Coaching Team Thinking and Innovation (from Erickson) as well as Energy Leadership Training (from iPEC; more on that in a later blog post). An early commitment I made to my career was to have regular continuing education so that I can grow as a coach and serve my clients with more tools.

Questions about coach training? Leave a comment or email me!

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>Coaching vs. Therapy

>Yesterday, someone asked me what the difference was between coaching and therapy. A lot of people think that coaching is very similar to therapy or counseling, and it’s true that many counselors and therapists are adding coaching skills to support their clients. There is a primary difference, though, and here it is:

Coaching always looks forward, to the future, to getting what the client wants.
Therapy and counseling frequently look backward, to what went wrong in the past, to analysis.
In coaching, I believe my clients are whole, absolutely all right, and already has all the resources they need to succeed. My job is to help them unlock their genius. It’s not about “fixing” problems, or blaming and shaming, it’s about moving forward to meet goals. A client in crisis (say, any kind of mental health issues or some other trauma) may not benefit from coaching. I am the first to say that I cannot help someone in crisis, and I do refer them to other professionals, as appropriate.
Counseling and therapy tend to look more at what is not whole, what might be broken, or what is in crisis. This is important, and it’s complementary to coaching for some clients. Coaching is a powerful method for getting what you want, but it is no replacement for therapy or counseling when these are needed.

>Coaching vs. Therapy

>Yesterday, someone asked me what the difference was between coaching and therapy. A lot of people think that coaching is very similar to therapy or counseling, and it’s true that many counselors and therapists are adding coaching skills to support their clients. There is a primary difference, though, and here it is:

Coaching always looks forward, to the future, to getting what the client wants.
Therapy and counseling frequently look backward, to what went wrong in the past, to analysis.
In coaching, I believe my clients are whole, absolutely all right, and already has all the resources they need to succeed. My job is to help them unlock their genius. It’s not about “fixing” problems, or blaming and shaming, it’s about moving forward to meet goals. A client in crisis (say, any kind of mental health issues or some other trauma) may not benefit from coaching. I am the first to say that I cannot help someone in crisis, and I do refer them to other professionals, as appropriate.
Counseling and therapy tend to look more at what is not whole, what might be broken, or what is in crisis. This is important, and it’s complementary to coaching for some clients. Coaching is a powerful method for getting what you want, but it is no replacement for therapy or counseling when these are needed.