Archive for category performance

What Does Archer Coaching Offer?

In honor of International Coaching Week, February 6 through 12, I am posting a series of short articles about coaching.

Day 7: What Does Archer Coaching Offer?

Archer Coaching offers professional coaching and development services provided by Laura Poole, ACC. This blog post details some of what I provide, my mission and vision, and my target clients.

Vision

I have a vision of engaged communities where people are fulfilled by meaningful work and live balanced, joyful lives in alignment with their values.

Mission

To achieve my vision, I provide coaching to motivated professionals who seek to create a meaningful career path (whether that’s moving forward, moving up, or moving on) and balance their work with the other aspects of their lives in a joyous and sustainable way.

Ideal Clients

I enjoy coaching working professionals in all fields and at all levels. I choose to work with motivated people who want to create significant, purposeful work and make sure it is balanced with the rest of their lives, so the whole picture is one of joyful abundance. I frequently work with the self-employed, knowledge workers, creative people, entrepreneurs, and managers (not just executives).

Individual Coaching

The core of Archer Coaching is working with individuals. I provide a variety of ways to support clients, including half-hour and hour-long phone and Skype sessions, in-person sessions, and email check-ins. Anyone can try a complimentary sample session to explore whether coaching is right for them. I offer packages of sessions that include a la carte (purchased individually, used as desired by client) or regularly scheduled twice a month or four times a month. I have a large variety of exercises available to support clients, including a Life Plan overview and a Values Elicitation tool.

Energy Leadership Index

A powerful tool for personal insight and growth is the Energy Leadership Index assessment from iPEC. Laura is a Master Practitioner of this tool and can help you take the assessment, debrief and explain the results, and work with you (through the Energy Leadership Development System) to develop a personally effective style of ideal leadership. See the Energy Leadership pages on this site for more information.

Group and Team Coaching

Laura is also trained in providing team coaching. If you have a work or community team that is moving toward a common goal, consider what coaching for the group can accomplish. Team coaching uses coaching principles to tap into the synergistic “group think” and engage all the members, allowing creativity to flow, new thoughts and possibilities explored, and more to be accomplished.

Corporate Coaching

Through my affiliation with Roving Coach, I offer on-the-job coaching to corporate clients. In this exciting model for in situ coaching, I am available on site or virtually to any employee of a company who contracts with Roving Coach. I provide half-hour focused sessions as needed, on any issue the worker feels moved to get support for. (For more information about Roving Coach, go to their web site.)

More

In addition to core coaching services, I also offer workshops and seminars (see Speaking page for prepared topics), as well as articles (available at Ezinearticles.com) and other writing. I have a recorded teleclass on Life Balance available (see Products page), and a book coming out in mid-year 2011, Effective Coaching, 2nd edition (for managers, from McGraw-Hill).

Interested in learning more about Archer Coaching’s services? Contact Laura for more information or to schedule a complimentary session!

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How Do People Use Coaching?

In honor of International Coaching Week, February 6 through 12, I am posting a series of short articles about coaching.

Day 4: How Do People Use Coaching?

People can seek coaching for support in nearly every aspect of their lives. A general “life coach” or “business coach” may help a client focus on many or all aspects life or business. In a sports metaphor, a head coach, someone who oversees all aspects of the game and team, is like a life coach.

Many coaches have a specialty, or niche, and focus on helping certain kinds of people (e.g., executives, entrepreneurs, speakers, direct sellers) or address certain aspects of life (e.g., relationships, life balance, communication). A specialist coach still connects to the whole client and doesn’t work totally in isolation on one particular area. In a sports metaphor again, a specialist coach might be someone who works with basketball players only on their free throws, or a putting coach for golfers.

Clients may come to coaches with the desire to create change in one or more of the following focus areas (and many others!):

  • Career advancement
  • Career change and job seeking
  • Life balance
  • Management and executive skills
  • Starting or growing a business (including marketing)
  • Time management/productivity
  • ADD support
  • Improve communication (including presentation and professional speaking)
  • Organization
  • Relationships (including parenting)
  • Self-esteem and self-confidence
  • Handling a specific issue
  • Problem solving
  • Financial planning
  • Spiritual growth
  • Health and wellness

I’ve you’re consider hiring a coach, but are not sure what to use a coach for, ask yourself these questions: What one aspect of my life could benefit from some coaching? What one area of my life, if I improved it, would improve all the other areas?

A lot of people think that coaching only comes into play for big-picture life or career issues. Did you know that coaching can also be supportive of a single particular project or a short-term goal?

Just about anything you can imagine that has a timeline for completion can benefit from some coaching attention!

  • Writing a book
  • Creating a business plan
  • Developing a workshop or speech
  • Training plan for a triathlon
  • Losing a set amount of weight
  • Starting a club or community group
  • Planning a wedding or other large event
  • Completing college or graduate school
  • Job search
  • Work projects, such as creation of an action team or development of a program
  • Earning tenure at a university
  • Increasing sales in a single quarter
  • Marketing planning and implementation

Imagine what might be possible if you had focused support and energy around a single project. What could you achieve?

Tomorrow: Are You Coachable?

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A Coach’s Education

In honor of International Coaching Week, February 6 through 12, I am posting a series of short articles about coaching.

Day 3: The Education of a Coach
Currently, coaching is not a regulated field the way social work, therapy, and counseling are (requiring training and degrees, certification, and even licensure). Anyone can call themselves a coach, and many do so, even if coaching isn’t quite the right term for what they do. There is no required training to be a coach.

The International Coach Federation is a voluntary organization that has established core principles for training, as well as a code of ethics and credentialing levels for coaches. When seeking a professional coach, look for one with at least some training, if not certification and credentialing.
Anyone interested in becoming a coach (or learning how some coaches are trained) should go to the ICF Web site and look for Accredited Coach Training Programs (ACTPs).

To be accredited by the ICF, a coach training program must have a minimum of 125 hours of coach-specific training on the ICF Core Competencies and the ICF Code of Ethics, a minimum of six observed coaching sessions with an experienced coach, and a comprehensive final exam. A tip for clients seeking coaching: look for a coach who has completed some sort of training, preferably an ACTP.
Once a coach has completed an ACTP, he or she becomes eligible for credentialing through the ICF. There are currently three levels of credentials available to coaches: Associate Certified Coach (ACC), Professional Certified Coach (PCC), and Master Certified Coach (MCC).
For the ACC credential, the coach must graduate from the ACTP, have a minimum of 100 coaching hours and at least 8 clients, get letters of reference from experienced coaches, and more. For PCC, the applicant must have graduated from an ACTP, have 750 coaching hours and at least 25 clients, and more. For MCC, the highest level, the coach has 2,500 coaching hours, at least 35 clients, and more.
I completed an ACTP through Erickson College (The Art and Science of Coaching). When I completed modules 1-4, I earned the title of Certified Professional Coach. I then completed module 5 and earned the title Erickson Certified Professional Coach. I maintain professional membership in the ICF, which means (among other things) that I abide by their Code of Ethics. In April 2010 I applied for and was awarded my ACC credential from the International Coach Federation.
There are also accredited continuing coach education units, which help coaches grow in their skills (and are required for higher levels of credentialing). I have taken a course in Coaching Team Thinking and Innovation (from Erickson) as well as Energy Leadership Training from iPEC and am now a Master Practitioner of the Energy Leadership Index assessment. An early commitment I made to my career was to have regular continuing education so that I can grow as a coach and serve my clients with more tools.

Tomorrow: How Do People Use Coaching?

Questions about coach training? Leave a comment or contact me!

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Successful List Making

A lot of clients (and friends and colleagues) come to me seeking coaching and advice on time management. In a world where we are always on the go, we seem to seek ways to get even more done. We feel guilty if we unplug for a while, and we feel frustrated if we spin our wheels without getting anything accomplished. Some people get plenty done, but realize they are just “keeping up” without spending time and effort building for the future. The feeling of being frazzled, worn out, and unproductive seems common.

In the course of my coaching training, reading, learning, and life experience, I’ve come across multiple ways to manage tasks and get more done. I don’t claim to use all of these techniques, but I do use quite a few of them. I thought I’d share them now and then on this blog. Today’s tip: maximizing your list(s) of tasks for success.

Lots of people make lists of tasks to get done. These can take many forms: online task trackers, lots of sticky notes, a notebook, scraps of paper, scribbles on calendars. If lists work for you and keep you organized, then by all means, keep using them! Consider some of the following techniques.

Mindset key: Lists (and calendars) are made so that you don’t have to remember everything. Write it down, and then the list does the remembering for you. This allows you to think more about how you want to accomplish the task (and other more forward-moving thoughts), rather than creating anxiety around trying to remember the daily nitty-gritty of what you are supposed to do.

1. Keep a daily short to-do list.

Research has shown that productive people who keep lists do it in a certain way. First, the daily list is relatively short: No more than 5-10 items that are the top priorities of the day (I personally try to keep mine to 5-6 items). This keeps the list manageable. Ever had that feeling of looking at your to-do list and thinking “I can’t do all of this, so I’m not going to do any of it!”? That can happen if your list is massively long. Keep your daily list short and doable. If anything does not get accomplished on that daily list, you can move it to the next day’s list.

  • Slightly silly bonus tip: I love to start my list with something either super-simple or something I’ve already done, like “drink coffee” or “make list.” That way, I can cross it off right away. It seems silly (and folks often laugh when I tell them this!), but it gives me a sense of momentum and satisfaction! “There, one thing done, on to the rest!” (I happen to know I’m not the only one who does this.)
  • Another bonus tip: Put a variety of “small” and “larger” items on the list. For instance you might have “Call doctor to schedule physical” and “Work on slide presentation” on the same list. One task will take a minute or two, the other might take an hour or more. Mix it up. If you have only one major task for the day (“clean the house”), consider breaking it down (dust living room, vacuum upstairs, dishes, laundry, tidy family room).

2. Make the to-do list the day before

The second key to maximizing your daily list is to make it at the end of the day before (or the end of the workday). A lot of people like to start their day with the list, but making it the day before you need it takes advantage of something very powerful: your subconscious brain. If you write the list, and then sleep on it, your subconscious works on the tasks for you while you sleep. Ever woken up in the morning and just knew the solution to a problem, or knew the correct decision in a difficult situation? It’s like that. You might be amazed at how much you can get done if you start making your list at the end of the day.

  • Bonus tip: If you also keep a planner or calendar, consider combining your end-of-the-day list making time with a few minutes of calendar review. This will help you make reasonable lists for each day, because you’ll be aware of, say, how many appointments you might have coming up that take away from your productive time. You might also realized you have to buckle down for a few days because you have several days coming up that have little or no availability. Alternately, if you have loads of time for productive work, you might choose to schedule things that are important for future growth but don’t have a rigid, close deadline.

3. Keep master lists that are longer.

If you like to keep lists of “all the things” you have to do, that’s perfectly fine! Your daily list should be short and sweet, but you can refer to a master list—with categories and subcategories, if needed. Some people like to organize lists like “house items,” “business tasks,” “long-range planning,” and so on. However you like to have longer lists available, make use of them. Check with them now and then to see what you can cross off.

  • Bonus tip: If you keep longer lists, then make sure some of them are keyed to your long-term goals and not just your immediate tasks. For instance, if you have a New Year’s resolution to learn more about personal finance and investing, your master list might include getting some books on personal finance, creating a budget, finding opportunities to save or earn more money, taking a class in investing, meeting with an investment advisor or financial planner, and so on. These may not be red-hot “do it NOW!” items, but they should appear on your lists at some point.

4. Digital or paper?

Some of us love the feel of paper and writing something down. Others are all digital, all the way. There are advantages to both, of course, so my advice is: if what you’re doing works, then stick with it! (I personally use both.) There are many ways to use paper lists–notebooks to sticky notes to special note paper designed just for lists! A benefit to paper lists is the sense of making it “real” as you write it down, and the satisfaction of crossing something off when you’ve done it. Digital options also abound: from Web-based, to software, to smartphone options, you can find something to suit your needs. A benefit to digital list making is that you can set alarms and deadlines to keep you on track and integrate them with your digital calendar, if you use one.

Mindset tip: Remember to celebrate what you get done! Too often we look at our lists and say “wow, I didn’t do X, Y, and Z” and forget what we did accomplish. Notice and celebrate what you do, and reward yourself if you like!

Resources

  • David Allen has written two excellent bestseller books: Getting Things Done and Ready for Anything, about stress-free productivity.
  • A good online to-do list with some fairly sophisticated features (free, or upgrade to paid account) is Toodledo (there’s an iPhone app for this as well).

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Solopreneur Magic: Making the Most of Downtime (part 2)

(A continuation from part 1.)

I have been self-employed for nearly 14 years, running a variety of businesses over that time. One thing I have noticed is that work seems to come in waves. Sometimes I’ll have tsunami of projects, other times just a trickle. I know I’m not alone in this. It can often be feast or famine. So what can you do to build your business if you don’t actually have billable work in hand? Plenty, it turns out! Over the years, I’ve learned to look at “downtime” as a gift to take advantage of. Check out the following ideas.

5. Learn something. Downtime, even just a few hours, is a terrific time to break out those CDs or MP3s you picked up at a conference or online but haven’t listened to yet, find some books and online training, or read that pile of magazines. It’s important to stay current in your field. You’ll have the time–so open up your mind, and get ready to learn some fabulous new techniques and ideas! Load up your e-reader or your iPod, or go to the library. If you don’t have a pile of stuff waiting for you, go online to professional associations related to your business.

Bonus tip: When reading, have a notebook handy. If you get inspired by an idea, you can write it down, with reference to where you read it. Then you have a “hot list” of ideas and thoughts that you can refer to without flipping through a pile of material trying to find it again. This can be quite useful when you’re searching for blog, article, or speech topics (see tip 7). Alternatively, keep some sticky-note flags available so you can highlight key ideas in a book or magazine.

6. Update your online presence. You may well have a daily or weekly practice of time set aside to maintaining your Facebook Fan page (or personal page), LinkedIn, Twitter, any Ning networks you are a member of, and your website, among others. Downtime is a great opportunity to make major updates and changes. LinkedIn particularly is constantly adding new features; take a little time to create a company profile, update your personal profile, find some new groups to join, and ask and answer questions. Write those new pages for your website like you have been thinking about, update your profiles on other sites, add more content where you can.

Bonus tips: With a tool like HootSuite, you can write a bunch of status updates and tweets and schedule them to go out in the future, instead of all at once. If you use WordPress for your website, you can “draft” pages before publishing them, giving you time to work them through carefully and thoughtfully.

7. Get writing. Write some blog posts, newsletters, articles, speeches, even books. When you make your expertise available, you establish yourself as an authority in your subject and offer valuable content to potential customers and clients. Downtime is a great opportunity to let your creative juices flow. Many blogging platforms allow you to schedule the release of your blog posts in advance (one colleague of mine has a year’s worth of weekly posts already scheduled!). You can easily turn blog posts into articles and publish those on your site (or at a site like ezinearticles.com) or submit them to relevant publications. If you have a regular newsletter, you can start prepping future issues to save you time. Finally, you can turn blog posts and articles into speaking presentations (if you have the communication skills), which is a terrific way to build your business. If you have several blog posts, articles, or presentations on a related topic, you have the bulk of a book (or ebook) written.

Bonus tip: Many social media platforms will link to your blog so that when you publish a new post, it is automatically imported to that platform.

8. Renew connections and make new ones. Business downtime is a great time reestablish your professional connections and make new ones. Have lunch, coffee, or meet up with your colleagues and strategic partners. Go through that pile of business cards and connect online (with social media) and in person. Follow up with potential opportunities by calling, sending a hand-written card, or connecting in another way. Find some networking groups to visit and meet new folks.

Bonus tip: Whenever you receive a new business card from a connection, write a note on the back–where and when you met, any key conversation tips you had, when to follow up, or whatever you need to remember the person by more than just a card!

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Solopreneur Magic: Making the Most of Downtime (part 1)

I have been self-employed for nearly 14 years, running a variety of businesses over that time. One thing I have noticed is that work seems to come in waves. Sometimes I’ll have tsunami of projects, other times just a trickle. I know I’m not alone in this. It can often be feast or famine. So what can you do to build your business if you don’t actually have billable work in hand? Plenty, it turns out! Over the years, I’ve learned to look at “downtime” as a gift to take advantage of. Check out the following ideas.

1. First, and most important: Take time off. Especially during holidays, it’s time for you to visit with family and friends, too! Recharge your batteries, enjoy your life, and take some time for yourself. This is important for staving off burnout. Remind yourself that one of the points of your own business is working (and thus, not working) when you choose. A little R&R can be just the mental and physical refresher you need to come back with renewed energy and vigor. It’s not a crime to spend a day goofing off, especially if you have the time in your schedule.

2. Clean and organize. Did your work space get cluttered up? Receipts lying everywhere? Left the filing until you “had a moment?” Now is your chance! Clean and organize your office space and come back to work with a fresh slate! Purge your email inbox, clean up your hard drive, catch up on the filing. Hang that artwork, vacuum, dust, take out the trash and recycling, create a supportive space for your work.
Bonus tip: Have you been considering implementing a new system for filing, accounting, a database, contacts, or other business process, or perhaps creating forms that might support your business? Devoting time to setting these up carefully and thoughtfully is a great use of downtime.

3. Paperwork. Get caught up or even ahead of yourself. Need to update files? Transfer handwritten notes to disk? Catch up on Quickbooks or online banking? Update log files? It’s never too late to get caught up or get a jump-start on the year-end paperwork you might need.
Especially important: Start inputting everything you need to generate some current financial information. Getting your paperwork up to date now saves you tons of time and frustration when taxes are due.
Bonus tip: If you get an accurate picture of your business finances, you’ll immediately see where you can make more money, where you can cut expenses, and more opportunities for growth. Don’t wait until the end of the year for this!

4. Set some goals. If you have updated your paperwork (especially finances), you probably have a good picture of what the last year, quarter, or month in your business looked like. Now is a good time to set more yearly, quarterly, and monthly goals for you and your business. Stretch a little! Write the new goals down, so you can track how well you do. Don’t wait until the end of the calendar year to set goals–do it now!

Next up: Four more tips!

What do you do for your business when you have downtime?

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Pet Projects

A lot of people think that coaching only comes into play for big-picture life or career issues. Did you know that coaching can also be supportive of a single particular project?

Coaching is a collaborative relationship in which the client is supported in creating what he or she wants in the present and future. Certainly this is extremely helpful in terms of broad aspects of one’s life, such as finances, career, communication, spirituality, and more. Imagine what might be possible if you had this kind of focused support and energy around a project. What could you achieve?

You might wonder what kind of projects are appropriate for a coaching relationship. The answer: just about anything you can imagine that has a timeline for completion!

  • writing a book
  • creating a business plan
  • developing a workshop or speech
  • training plan for a triathlon
  • starting a club or community group
  • planning a wedding or other large event
  • completing college or graduate school
  • job search
  • work projects, such as creation of an action team or development of a program
  • earning tenure at a university

What are your pet projects? What would you like to accomplish, and by when?

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The Education of a Coach

I am thrilled to announce that I am now officially a graduate of an accredited coach training program! This is a big milestone in my coaching career, and it opens the doors for more learning and credentialing. I recognize that coach training is not well defined in the general public, so this blog post discusses training options and describes my own coach education.

Currently, coaching is not a regulated field the way social work, therapy, and counseling are (requiring training and degrees, certification, and even licensure). Anyone can call themselves a coach, and many do so, even if coaching isn’t quite the right term for what they do. There is no required training to be a coach. The International Coach Federation is a voluntary organization that has established core principles for training, as well as a code of ethics and credentialing levels for coaches.

For anyone interested in becoming a coach, go to the ICF Web site and look for Accredited Coach Training Programs (ACTPs). To be accredited by the ICF, a coach training program must have a minimum of 125 hours of coach-specific training on all the ICF Core Competencies and the ICF Code of Ethics, a minimum of six observed coaching sessions with an experienced coach, and a comprehensive final exam. A tip for clients seeking coaching: look for a coach who has completed some sort of training, preferably an ACTP.

My ACTP was offered through Erickson College, The Art and Science of Coaching. When I completed modules 1-4, I earned the title of Certified Professional Coach. I have just completed module 5, and I am now considered a graduate of an ACTP and have the title Erickson Certified Professional Coach. I also maintain professional membership in the ICF, which means (among other things) that I abide by their Code of Ethics.

Once a coach has completed an ACTP, he or she becomes eligible for credentialing through the ICF. There are currently three levels of credentials available to coaches: Associate Certified Coach (ACC), Professional Certified Coach (PCC), and Master Certified Coach (MCC).

For the ACC credential, the coach must graduate from the ACTP, have a minimum of 100 coaching hours and at least 8 clients, get letters of reference, and more. For PCC, the applicant must have graduated from an ACTP, have 750 coaching hours and at least 25 clients, and more. For MCC, the highest level, the coach has 2,500 coaching hours, at least 35 clients, and more. I will be applying for my ACC credential within the next six months.

There are also accredited continuing coach education units, which help coaches grow in their skills (and are required for higher levels of credentialing). I have taken a course in Coaching Team Thinking and Innovation (from Erickson) as well as Energy Leadership Training (from iPEC; more on that in a later blog post). An early commitment I made to my career was to have regular continuing education so that I can grow as a coach and serve my clients with more tools.

Questions about coach training? Leave a comment or email me!

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A Bigger Game

Recently I completed some fantastic training on Energy Leadership with iPEC in New Jersey. Like most coach training, we learn techniques and concepts and then practice on each other, which opens the door for a lot of new learning, breakthroughs, and transformative thinking! A major takeaway for me from the weekend was this: It’s time for me to play a bigger game.

I have been stagnating in a few areas of my life and not stepping up to the plate with my true potential. I’ve been playing it safe, going with “good enough,” and making a lot excuses for not going bigger. I dug a comfortable little hidey hole in my complacency and fear. I have allowed certain beliefs and thoughts to hold me back.

The experience of new training and new thinking challenged me in these areas. It was really uncomfortable, and I felt a lot of resistance at first–which means that is precisely where I need to grow. Once I realized that I was playing small, it became more and more evident to me based on some feelings (and actions) I have had lately.

Now I’m completely energized and excited about the next phase of my life game.

So I hereby make this promise: I promise to play bigger. For myself, for my clients, for the world.

How will you show up for a bigger game in your life?

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The Three D’s: Delegate

There is a task management mantra that many people swear by (including me, and some of my clients). If you are feeling overwhelmed, start implementing the three D’s: delete, defer, and delegate. Write it across the top of your week or month in your planner or calendar, so you are reminded of it as you review your tasks.

I’ve used and recommended this technique for while, and it seems fairly simple, but there can be surprising depth in this simple process, so I have decided to explore it in a short series of blog posts. I’ve previously discussed the first D (delete) and the second D (defer).

The third D: delegate. If a task cannot be deleted or easily deferred until later, consider delegating it to someone else. I find this option to be a little harder than deferring, but not quite as difficult as deleting. Here’s why: delegating a task to someone else means letting go of it. Sometimes, letting go feels like relinquishing responsibility, and that can engender some guilty feelings.

Instead, look at it this way: if you delegate a task, what does that free up for you? Letting someone else do it will create more space in your planner and your life. What could you do with that time and space?

A good example: last year, I met and then hired a virtual assistant to help me with office work a few hours a month. I’m still learning to think in terms of delegating tasks to her, which is a challenge. What I have found is that when she completes a task for me, she does it in about a fourth to a half the amount of time I would take to do it. This frees me up to do higher-level billable work and creative thinking. As I tell people, she works ON my business, so I can work IN my business. Because of this, I am learning to thing bigger and my creativity is flowing, because I know she can handle the smaller details that distract me!

Some other places one can delegate (even if you don’t have underlings at work!):

  1. Hire a CPA (worth every penny)
  2. Get a cleaning service
  3. Find a virtual assistant
  4. Get a personal organizer (extremely helpful)
  5. Assign the kids more chores

What are some creative ways to delegate tasks?