Archive for category success

Pet Projects

A lot of people think that coaching only comes into play for big-picture life or career issues. Did you know that coaching can also be supportive of a single particular project?

Coaching is a collaborative relationship in which the client is supported in creating what he or she wants in the present and future. Certainly this is extremely helpful in terms of broad aspects of one’s life, such as finances, career, communication, spirituality, and more. Imagine what might be possible if you had this kind of focused support and energy around a project. What could you achieve?

You might wonder what kind of projects are appropriate for a coaching relationship. The answer: just about anything you can imagine that has a timeline for completion!

  • writing a book
  • creating a business plan
  • developing a workshop or speech
  • training plan for a triathlon
  • starting a club or community group
  • planning a wedding or other large event
  • completing college or graduate school
  • job search
  • work projects, such as creation of an action team or development of a program
  • earning tenure at a university

What are your pet projects? What would you like to accomplish, and by when?

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The Education of a Coach

I am thrilled to announce that I am now officially a graduate of an accredited coach training program! This is a big milestone in my coaching career, and it opens the doors for more learning and credentialing. I recognize that coach training is not well defined in the general public, so this blog post discusses training options and describes my own coach education.

Currently, coaching is not a regulated field the way social work, therapy, and counseling are (requiring training and degrees, certification, and even licensure). Anyone can call themselves a coach, and many do so, even if coaching isn’t quite the right term for what they do. There is no required training to be a coach. The International Coach Federation is a voluntary organization that has established core principles for training, as well as a code of ethics and credentialing levels for coaches.

For anyone interested in becoming a coach, go to the ICF Web site and look for Accredited Coach Training Programs (ACTPs). To be accredited by the ICF, a coach training program must have a minimum of 125 hours of coach-specific training on all the ICF Core Competencies and the ICF Code of Ethics, a minimum of six observed coaching sessions with an experienced coach, and a comprehensive final exam. A tip for clients seeking coaching: look for a coach who has completed some sort of training, preferably an ACTP.

My ACTP was offered through Erickson College, The Art and Science of Coaching. When I completed modules 1-4, I earned the title of Certified Professional Coach. I have just completed module 5, and I am now considered a graduate of an ACTP and have the title Erickson Certified Professional Coach. I also maintain professional membership in the ICF, which means (among other things) that I abide by their Code of Ethics.

Once a coach has completed an ACTP, he or she becomes eligible for credentialing through the ICF. There are currently three levels of credentials available to coaches: Associate Certified Coach (ACC), Professional Certified Coach (PCC), and Master Certified Coach (MCC).

For the ACC credential, the coach must graduate from the ACTP, have a minimum of 100 coaching hours and at least 8 clients, get letters of reference, and more. For PCC, the applicant must have graduated from an ACTP, have 750 coaching hours and at least 25 clients, and more. For MCC, the highest level, the coach has 2,500 coaching hours, at least 35 clients, and more. I will be applying for my ACC credential within the next six months.

There are also accredited continuing coach education units, which help coaches grow in their skills (and are required for higher levels of credentialing). I have taken a course in Coaching Team Thinking and Innovation (from Erickson) as well as Energy Leadership Training (from iPEC; more on that in a later blog post). An early commitment I made to my career was to have regular continuing education so that I can grow as a coach and serve my clients with more tools.

Questions about coach training? Leave a comment or email me!

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Should You Hire a Life Coach?

I am absolutely tickled pink about an article a former client wrote. Some time ago, I donated three coaching sessions as the door prize at a Toastmasters conference. I very much enjoyed working with the recipient. She let me know that she just wrote an article about hiring and working with a life coach.

So here it is: Life Coach: Should You Hire One?

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Thinking Bigger: The VA Experience

Loyal blog readers may remember some time ago that I posted about the three D’s of task management: delete, defer, and delegate. Well, I’ve had some serious experience with delegating recently. I hired a virtual assistant (VA) several months ago. The different in my business, my approach to it, and my personal growth has been startling! I want to share my experiences here, partly to sing the praises of VAs and partly to show how a simple change can bring about profound learning.

Virtual assistants can do all kinds of support work for a businessperson. Without getting into too much detail, they can offer administrative support, some Web work, design, event planning, phone calls, documentation, you name it. I found my VA through a local networking group, and we signed a contract by which she provides me 4 hours of her services each month. How I ask her to use the time is up to me. So far, I have had her work on both of my Web sites (which were recently relaunched in Wordpress), design promotional flyers for and assist with some training events, optimize my profile on some business networking sites, make phone calls and perform some research, and create a PowerPoint presentation from some extremely raw text. I plan to have her help me with a newsletter, more slide presentations, and some marketing tasks in the future!

What surprised me in the process of making use of this support is how much it helped me grow! The lessons ran deeper than I could have imagined (and are still revealing themselves to me). Here are some of them.

  • I was pushed (in a good way) to let go of something and trust another person to handle it. I’ve been self-employed for 14 years, and because I’ve always had to handle everything, it’s fair to say I became a bit of a control freak. I’m so used to handling it all–it was a challenge to let something go. When I was able to do so, a lot of new, exciting opportunities for my time and energy opened up!
  • I became more engaged in my best work. Because I now have support around the details and busy-work of my company, I have more of my brain power and heart invested in the actual work–that of coaching. I no longer have to fret over details because I have a trusted person to handle them for me. I can truly focus on serving my clients.
  • I opened the door to more profitability. I was shocked when I realized that my VA could spend 1 hour on something that would take me 4 or more hours (and a lot of frustration) to get done. I can use those 4 hours to do billable work! Also, because she can support me with excellent work, I’ve accelerated my plans on a lot of my business-building ideas, which will bring more clients to me.
  • I began to see more possibilities in my business. As I was challenged to come up with tasks for my VA (she works so fast!), I started to see a lot more opportunities for myself and my business. Currently, she is developing a slide presentation for me from very raw text and images. This will be published on SlideShare and available for free to anyone who is interested. Before I met my VA, I doubt I ever would have considered this. I don’t like slides, and I don’t know how to use PowerPoint well, and it would have perpetually been put on the back burner. Now it’s happening! More creative ideas are coming to me all the time, and I’m energized to attack them.
  • I started thinking like a bigger company. Suddenly, I have “people.” I can take on bigger projects, bigger commitments because I have support in other areas. I feel more professional. I’ve widened my playing field. This has opened up even more opportunities, and I find I’m incredibly excited and engaged with my business all over again!

Obviously, I recommend a good VA if you need or want some support in your business. As you think about the cost of hiring someone, weight it against the immediate benefits of getting things done, and remember to think about the bigger picture advantages!

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>Speaking Skills: Afterward

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Key 6: Afterward

Whew! You’ve done it! You planned, practiced, and performed. Now you’re finished with the presentation! Well, not so fast. A final key to better presentations comes after you have done the hard part. Some careful attention at this stage can help you hone your skills!

  • Graciously accept compliments and questions. People will want to talk to you afterward. Many will compliment you. A polite “Thank you so much!” is an appropriate response. No need to apologize if anything went wrong–it just draws attention to it. Be gracious in accepting compliments. Answer any questions thoughtfully and honestly. If your speech was brief, many people will want to know more! If it was very good (and of course it was!), they may want you to give it again and invite you to speak elsewhere. If you make presentations to promote your business, be prepared with follow-up material.
  • Ask for feedback, and learn from it. This is critically important. Be willing to learn from comments given by your audience. Sometimes they will be nice suggestions, sometimes people are rude. In any case, be gracious accepting suggestions. Write them down if you need to. Remember them as you move forward and hone your skills. If possibly, commission someone to evaluate you and give you tips for improvement. An evaluator can tell you if you were hard to hear, talked too fast, made appropriate eye contact, dealt with unexpected issues well, and connected with the audience.
  • Mine your content for blog entries, articles, podcasts, and more. If you have developed a presentation, why stop there? Build your professional presence by turning that speech into a series of blog entries (like this series), articles for publication, podcasts, and so on. You might choose to expand your presentation and offer it as a paid workshop, tele-class, or a conference presentation. If you get a lot of related material, turn your content into a book, e-book, learning CD or MP3, and so on.
  • Investigate Toastmasters. Almost everything I’ve learned about public speaking has come from Toastmasters International. If you want a positive, supportive learning environment, look for a local club by typing in your ZIP code at the TI web site. You will learn by doing, with helpful comments along the way.

>Speaking Skills: Performance, cont’d.

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Key 5: Performance, continued

It’s the big day! You have adjusted your mindset, planned, rehearsed, and employed some anti-anxiety techniques. You have been introduced to your audience. The moment is here: You stand up to give your presentation! Here are some more keys to performance that can help you get your message across while appearing professional.

  • Eye contact. A major part of any communication is connection with your listener/audience. Eye contact is key for creating and maintaining it. With a large crowd, you cannot make eye contact with every single person, but be sure to look to different points in the room, and make eye contact wherever possible with people in your line of sight. Make sure the contact is significant–a second or two–before moving on. Quickly cruising the eyes in the room is known as a “drive-by” and does not help you look connected. A terrific tip for commanding attention right from the beginning is to pause before speaking, take a few moments to make eye contact with your audience, then begin with your presentation.
  • Pace yourself. One of the easy things to do when you’re nervous is talk too fast. (I am terribly guilty of this.) People must be able to hear you and process what you are saying. A lot of rehearsal will help you learn to pace yourself well. Remember: Slow down, and take pauses. A great way to do this is to have a water bottle handy. If you force yourself to take sips from it at regular intervals, you will create pauses. In addition, you will be wetting your mouth, which hides one of the signs of nervousness (dry mouth, which can result in a lot of lip smacking noises).
  • Watch your volume. You should be loud enough to be heard clearly, even in the back, and to command attention. If people are straining to hear you, your message gets lost. Pay attention to people in your audience–do they look confused? Are any of them holding an ear and turning it toward you? That’s your signal to speak up. Make sure you maintain your volume–I’ve seen plenty of people reminded to speak up, and they do so for a sentence or two, but then fade back down to normal volume. Also, be sure to enunciate clearly. Some speakers have fine volume, but it’s difficult to pick out their words because they seem to all run together.
  • It’s good to have a support person in the audience if at all possible. If you corral someone into being your signal person, he or she can let you know how you are doing on time (say, signaling when 10 minutes have gone by, or if 5 minutes are left), if you are speaking too fast, if you are not loud enough, and any other roster of issues that you can address on the fly. This person can also hand out any materials for distribution (so you don’t have to do it), and help with some visual aids, if appropriate. Never underestimate the power of someone who is looking out for you.
  • Deal with messing up. You lose your place, stumble over your words, forget what you were saying, the projector doesn’t work, you trip and fall, or the mic goes dead (or all of the above). It’s okay–it happens! Take a deep breath, take a sip of water if you need to, and jump back in as best you can. The important thing is not to panic. Just keep going–there is no need to stop and apologize. It just draws attention to your goofup. Believe me, no one will rub it in if you mess up here and there. It’s more important that you recover from it and keep going. How you handle a goofup is far more important than the fact that the goofup happened in the first place.
  • Be ready to improvise when technical glitches happen–and they will eventually happen. PowerPoint suddenly won’t work, projectors aren’t available, your printer died, the microphone is dead. Can you give your speech without PowerPoint? You should be able to–after all, slides should illustrate or highlight your point, not be your point. If your script is in your slides, then it isn’t much of a presentation because you’ll just be reading your slides to the audience (and they can already read). Handouts not prepared? Then make sure you tell your audience to get out pen and paper and make your organization of the topic very clear so they can essentially create their own take-homes.

>Speaking Skills: Performance

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Key 5: Performance

It’s the big day! You have adjusted your mindset, planned, rehearsed, and employed some anti-anxiety techniques. You have been introduced to your audience. The moment is here: You stand up to give your presentation! Here are some keys to performance that can help you get your message across while appearing very professional.

  • Dress comfortably, professionally, and appropriately. You don’t want to be wearing clothes or shoes that are too tight, too loose, or sloppy looking. Nothing itchy either! If you concentrate very hard on your content and delivery, you can lose track of what your body is doing–which means, it’s easy to distractedly scratch where it itches, adjust your clothes nervously (like constantly pushing up your sleeves or adjusting your bra strap), or allow any manner of nervous tics to shine through. This kind of thing betrays your nerves.
  • It appears in the last post on anti-anxiety, and it bears repeating here: Take deep, slow breaths before speaking. Inhale through your nose, hold for a second or two, and exhale through your mouth. This will help you be mindful and present in your body, which can then cut down on unconscious fidgeting, swaying, and other giveaways of your nerves. Use a deep breath now and then in your presentation to create a pause and recenter yourself.
  • Stand in neutral position, which is feet shoulder width apart, hands down at your sides comfortably. Nervous movement includes hand-wringing and swaying back and forth, and you can counteract this by intentionally being in neutral position. Your gestures and body language will be deliberate, and your movement will be purposeful from this position. Random, nervous moment detracts from your speech by distracting your listeners. Deliberate, thought-out movement enhances your message and drives it home.
  • Don’t get trapped behind a podium if you have one. A podium can hide a bunch of nervousness, but it’s very easy to put your notes down, grip the sides of the podium, and not move an inch! This doesn’t make for a dynamic speech. Instead, put your notes (if you’re using them) on the podium, and then break out from behind it to move deliberately across your speech area. You can connect with the audience much better when you can move to them. Be careful that you don’t block any visual aids you might have (slides, flip charts, white board, etc.) as you move around.
  • If you have a very large room, and there is a microphone on the podium, you may be stuck there so you can be heard (first, ask if a lapel mic is available). If you must stay behind a podium, make your gestures large, so they can be seen. Add a lot of enthusiasm in your voice and face, so it can “read” to the whole room. And be sure to make lots of eye contact from the podium (remember to look up and connect with your audience).

Next: More performance techniques!

>Dare to Be Stupid

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My husband has finally made a New Year’s resolution. He usually doesn’t make them. It is this: He resolved to follow through on his “stupid ideas” this year. 
Now, I have to laugh a bit, but he has a valid point here. I’d like to quote my good friend Mur Lafferty when she heard about this resolution. She says (and I quote at length, with her permission):
“How many times have you thought of something and then cast it aside thinking, ‘Nah, that’s stupid.’ Were you really thinking you didn’t want to spend the time to see if it would be cool? Were you afraid stupid = failure? And how many things that are awesome (or at the very least successful) can you see, if written down on paper, looked stupid to begin with?
  • Let’s make a video game where you roll around a sticky ball and pick stuff up (Katamari Damacy)
  • Let’s make [insert any popular reality TV show here]
  • Let’s scream at people who have different opinions than we do (any political talking head show)
  • Let’s bottle water and sell it.
“I don’t like resolutions, but I do like this philosophy. I wonder how it fits for long-term projects–stupid ideas–that I’ve had. ‘I should start a new magazine/podcast/audio drama/novel!’ But it’s a concept I just might consider doing. What is worse: one success, or ten successes and three failures?”
Let’s all try to be a little bit stupid this year, and see what happens.

>Dare to Be Stupid

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My husband has finally made a New Year’s resolution. He usually doesn’t make them. It is this: He resolved to follow through on his “stupid ideas” this year. 
Now, I have to laugh a bit, but he has a valid point here. I’d like to quote my good friend Mur Lafferty when she heard about this resolution. She says (and I quote at length, with her permission):
“How many times have you thought of something and then cast it aside thinking, ‘Nah, that’s stupid.’ Were you really thinking you didn’t want to spend the time to see if it would be cool? Were you afraid stupid = failure? And how many things that are awesome (or at the very least successful) can you see, if written down on paper, looked stupid to begin with?
  • Let’s make a video game where you roll around a sticky ball and pick stuff up (Katamari Damacy)
  • Let’s make [insert any popular reality TV show here]
  • Let’s scream at people who have different opinions than we do (any political talking head show)
  • Let’s bottle water and sell it.
“I don’t like resolutions, but I do like this philosophy. I wonder how it fits for long-term projects–stupid ideas–that I’ve had. ‘I should start a new magazine/podcast/audio drama/novel!’ But it’s a concept I just might consider doing. What is worse: one success, or ten successes and three failures?”
Let’s all try to be a little bit stupid this year, and see what happens.