I’ve been thinking for a while of having an occasional series here on my blog, loosely titled “Things I Have Learned Watching Reality TV.” I do watch reality TV, and I like the good stuff–a lot of business shows (early Apprentice, some Dragon’s Den, etc.), cooking shows (Hell’s Kitchen, Top Chef, Chef Academy), and creative competitions (Project Runway, Launch My Line, even America’s Next Top Model). (Okay, I’ll admit to the rapturous schadenfreude of watching America’s Funniest Home Injuries Videos, from which I’ve learned quite a litany of useful things: avoid trampolines, never dance on tables, porch swings are trouble, stay away from pinatas, and so on.)

One of my most recent favorite shows is on Bravo, and it’s called Tabatha’s Salon Takeover. It’s a bit like Kitchen Nightmares, except for hair salons. The extremely talented stylist and businesswoman Tabatha Coffey (always sleek in black, ice blonde hair, clipped Australian accent) comes in and takes over for a week. There are staff meetings, discussions, assessments of skills, renovations, and usually some tears and resistance. Most of the time, her changes make a real difference in the salon, as evidenced when she returns about six weeks after to see how things are going.

Last night’s episode involved a salon owner in Florida, who absolutely hated her staff (spied on them, harassed them, and so on). She expected them to fail, and only had negative things to say consistently. She brought in Tabatha just to have someone take her side. When Tabatha didn’t buy it, the owner flat-out refused to change. In fact, she reversed much of the renovation and all the other changes that Tabatha made. Her staff were miserable. The owner herself was miserable–yet somehow delighted that she hadn’t changed at all. She was convinced she was “right” and wouldn’t hear of anything to the contrary.

I felt so sad for this woman. She has become toxic in her own business, toxic to her employees, and toxic to herself. She had a rigid view of her situation and was not interested in any other viewpoints. She wanted easy answers and someone to confirm her paranoia. People like her may say they “want” a coach or a consultant, but they really don’t. They want to be right, and they want that validated.

Not long ago, I was challenged by another coach to let go of being “right” in a situation that had really irked me. I knew I was right, and I kept protesting that fact. It was painful to be challenged on it–and absolutely what I needed to hear. I struggled with it. I asked myself: “If I let go of being right, what more can I become? Can I become larger than this issue?” It was an eye-opening process. It helped me let go of being right (with difficulty), so that I became more. What resulted was a whole new path out of the situation that ultimately ended up serving everyone involved.

Where can we let go of being right? What might that lead to in our lives?